Section 1
Acceptance of Terms
By accessing or using the BECEInsight platform ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use the Platform.
These Terms apply to all users, including district administrators, school-level users, and any other individuals granted access to the Platform.
Note: Continued use of the Platform after any revisions to these Terms constitutes your acceptance of the updated Terms.
Section 2
Description of Service
BECEInsight is a web-based platform designed to assist Ghana Education Service (GES) districts and schools in analysing, reviewing, and downloading Basic Education Certificate Examination (BECE) results data.
Core features of the Platform include:
- District-level and school-level results dashboards
- Candidate performance analytics by subject, circuit, and grade
- PDF report generation and download
- User account management and secure authentication
- Annual subscription-based payment processing via Mobile Money
The Platform is operated by A.W-Tech Solutions, a technology services provider based in Ghana.
Section 3
User Accounts & Eligibility
To access the Platform you must register for an account. You agree to:
- Provide accurate, current, and complete registration information
- Maintain the confidentiality of your username and password
- Notify us immediately of any unauthorised use of your account
- Be responsible for all activity that occurs under your account
Accounts are issued to authorised GES personnel only. Sharing of login credentials with unauthorised individuals is strictly prohibited and may result in immediate account suspension.
Important: A.W-Tech Solutions reserves the right to suspend or terminate accounts found to be in violation of these Terms without prior notice.
Section 4
Subscription & Payment
Access to full analytics features is subject to an annual subscription fee. Pricing is tiered based on the number of schools registered within your district:
- 1–19 schools: GHS 15 per school
- 20–49 schools: GHS 13 per school
- 50–99 schools: GHS 11 per school
- 100–149 schools: GHS 9 per school
- 150+ schools: GHS 7 per school
All payments are processed securely via Mobile Money service providers. Subscriptions are non-refundable once results data has been accessed or downloaded for the relevant exam year.
Exam-Year Scoping: Each subscription covers one BECE exam year. Separate subscriptions are required for each exam year's data.
Section 5
Prohibited Use
You agree not to use the Platform to:
- Attempt to gain unauthorised access to any part of the Platform or its infrastructure
- Scrape, crawl, or systematically extract data using automated tools
- Upload or introduce malicious code, viruses, or harmful content
- Reverse-engineer or attempt to derive the source code of the Platform
- Publish, sell, or redistribute student or school data obtained through the Platform
- Use the Platform for any unlawful purpose or in violation of any applicable Ghanaian law
Violation of any of the above may result in immediate account termination and, where appropriate, referral to law enforcement authorities.
Section 6
Intellectual Property
All software, design, code, algorithms, reports, branding, and content on the Platform are the exclusive intellectual property of A.W-Tech Solutions and are protected under applicable Ghanaian and international copyright law.
You are granted a limited, non-exclusive, non-transferable licence to use the Platform solely for its intended purpose during your active subscription period. This licence does not permit you to copy, modify, distribute, or create derivative works from any part of the Platform.
Section 7
Disclaimer & Limitation of Liability
The Platform is provided on an "as is" and "as available" basis. A.W-Tech Solutions makes no warranties, express or implied, regarding the accuracy, completeness, or availability of the Platform.
To the fullest extent permitted by law, A.W-Tech Solutions shall not be liable for:
- Any errors or inaccuracies in results data uploaded by districts
- Loss of data due to user error or system failure beyond our control
- Indirect, incidental, or consequential damages arising from use of the Platform
- Decisions made by educational authorities based on Platform-generated analytics
Data Accuracy: BECEInsight presents data as uploaded by authorised users. The accuracy of underlying BECE results data is the responsibility of the uploading district.
Section 8
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising from these Terms or your use of the Platform shall first be attempted to be resolved through good-faith negotiation between the parties.
If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Ghana.
Questions about our Terms?
Contact A.W-Tech Solutions at +233 541 349 043 or +233 500 620 940
Section 1
Who We Are
This Privacy Policy describes how A.W-Tech Solutions ("we", "us", "our") collects, uses, stores, and protects personal information in connection with the BECEInsight platform.
We are committed to protecting the privacy of all users and ensuring that personal data is handled responsibly and in accordance with applicable Ghanaian data protection principles.
Section 2
What Data We Collect
We collect the following categories of data through the Platform:
Account Information:
- Username and hashed password
- Phone number (used for account recovery via OTP)
- Role (admin, district, or school)
- District code or school number
Educational Data (uploaded by districts):
- Student names and index numbers
- School and circuit affiliations
- BECE subject results and aggregate scores
- Exam year records
Technical & Usage Data:
- Login activity and session information
- Payment transaction references (via Mobile Money)
- Browser and device type (for compatibility purposes)
We do not collect: National ID numbers, biometric data, financial account details, or any data unrelated to the administration of BECE results.
Section 3
How We Use Your Data
Data collected through the Platform is used exclusively for the following purposes:
- Authenticating users and maintaining session security
- Generating BECE performance analytics, dashboards, and downloadable reports
- Sending account recovery OTP codes via SMS (Arkesel)
- Processing and confirming subscription payments
- Providing technical support and resolving account issues
- Improving Platform functionality and fixing reported issues
We will never sell, rent, or commercially exploit personal data collected through the Platform.
Section 4
Data Sharing & Third Parties
We do not share personal data with third parties except in the following limited circumstances:
- Arkesel SMS: Phone numbers are transmitted to Arkesel solely to deliver account recovery OTP codes. No other data is shared.
- Mobile Money: Payment reference data is exchanged with Mobile Money service providers to verify and confirm subscription transactions. We do not store card or bank details.
- Legal Obligation: We may disclose data if required to do so by a valid court order or applicable Ghanaian law.
No cross-border transfers: Your data is stored on servers located within or governed by operators serving Ghana. We do not transfer data internationally for processing.
Section 5
Data Security
We implement industry-standard technical measures to protect your data:
- All passwords are stored as bcrypt hashes — plain-text passwords are never stored
- Account recovery uses time-limited 6-digit OTP codes delivered via SMS
- One-time view tokens are used to grant time-restricted access to school records
- Database queries use parameterised statements (PDO) to prevent SQL injection
- Sessions are managed server-side with role-based access controls
Despite these measures, no system is completely immune to breach. We encourage all users to use strong passwords and to report any suspicious account activity immediately.
Section 6
Data Retention
We retain data for the following periods:
- Account data: Retained for as long as your account remains active, plus a reasonable period after closure for audit purposes
- Student results data: Retained indefinitely per exam year, as it forms the analytical record for that cohort
- OTP codes: Automatically expire and are deleted within 15 minutes of generation
- View tokens: Automatically expire and are deleted within 1 hour of generation
- Payment records: Retained for a minimum of 5 years in accordance with financial record-keeping obligations
Section 7
Your Rights
As a user of the Platform you have the right to:
- Access — request a copy of personal data we hold about you
- Correction — request correction of inaccurate account information
- Deletion — request deletion of your account (subject to legal retention obligations)
- Objection — object to processing of your data in specific circumstances
To exercise any of these rights, contact us directly using the details below. We will respond within a reasonable timeframe.
Student data requests must be made through the relevant district or school administrator, as students do not hold direct accounts on the Platform.
Section 8
Children's Data
The Platform processes academic results data pertaining to BECE candidates who may be minors. This data is uploaded exclusively by authorised GES district administrators, not by the students themselves.
We treat all student data with the highest level of care and limit its use strictly to the generation of educational analytics as described in this Policy. Student data is never used for advertising, profiling, or any commercial purpose.
Privacy enquiries & data requests
A.W-Tech Solutions · +233 541 349 043 · +233 500 620 940